These are a few guides that will help you navigate common events that some students might encounter and need help with while attending TVCC.

Click the links below for more information on how to:

Find your Cardinal ID And TVIN	An Assignment/Page/Quiz isn’t Loading in Canvas
Issues accessing your Textbook through Inclusive Access? Submit a ticket here.	Connect with an Online Adviser
Register for TVCC Classes	Update Personal Information (name change, etc.)
Drop a Class	To reset your password for Canvas, Cardinal Connect, and your TVCC Email. Click here.
Make a Payment for Class	Find Textbook and Course Materials

Discover Majors and Careers based on your interests

Set up Multi-Factor Authentication for your Account

Courses not showing on your Canvas dashboard? Submit a ticket here.	Check your TVCC Email
Issue with third-party programs: Lockdown Browser, Nearpod, etc.	How to Email your Instructor through your Canvas inbox.

If you do not see a topic you need help with on this list or if you have a question you can:

Send an email, Call, or submit a ticket with a detailed description of the issue/request

Distance Learning
Email: svc_ecourseshelp@tvcc.edu
Phone: 903-675-6286
or
Click Here to Submit a ticket

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